our services


GSA – General Sales Agent

- Reviewing and managing Partnership Campaigns with Global Consortia Partners and Travel Management Companies (Corporate) 

- Targeting key Virtuoso Agents for Top End Hotels & Leisure properties (Leisure) 

- Negotiating Meetings and Events Preferred Partnership (MICE) 

- Contracting and securing new wholesale group series (FIT) and Adhoc groups series (Wholesale) 

- Organising Face to Face Sales Activities, discussions, meetings and presentations 

- Scheduling Sales missions and blitzes and implementation of these activities which are appropriate with the available sales resources to maximise room night production for the portfolio of hotels 


GSAdvisory

- GSAdvisory Team will discuss and present a strategic plan that is tactical, manageable and measurable within the scope requested by each Independent Hotel. 

- The various channels and medias are selected within the budget and ensure maximum return on investment. 

- Manage PR and Communication tools that are key in positioning each brand and collection to the targeted Australian and New Zealand Markets

- Support the corporate PR strategy within the region initiated by the client / Hotel

- Work with our clients to ensure timely broadcasting of sales newsletters/promotional materials/fax blasts/hotel directory mailing and delivery are executed 

- Organising and participate in Media Familiarisations 


GSAcademy

- Facilitating Sales Training for key front-line staff and executives 

- Managing expectations from Guests and Client Engagement 

- One on one – Selling Techniques program, tailored for specific Team Leaders

- Train the Trainer modules for selected Team Leaders

- Participate in Mystery Shop exercises and offer review and follow up solutions 

- Managing Social Media engagement and online response activities